FAQ

Top questions about Raffle Nexus

Fundraising with Raffle Nexus

Who can run raffles?

Canadian law maintains that certain non-profit and charitable organizations can run raffles. Individuals can also work with local non-profit and charitable organizations to run raffles on their behalf. It’s best to reach out to the authority in the province you are wanting to run a raffle in to determine if you’re eligible to a run a raffle there.

British Columbia – Gaming Policy and Enforcement Branch (GPEB) website

Alberta – Alberta Gaming, Liquor & Cannabis (AGLC) website

Saskatchewan – Liquor and Gaming Authority (SLGA) website

Manitoba – Liquor, Gaming and Cannabis Authority of Manitoba (LGCA) website

Ontario – Alcohol and Gaming Commission of Ontario (AGCO) website

New Brunswick – New Brunswick Lotteries & Gaming Corporation (NBLGC) website

Nova Scotia – Nova Scotia Alcohol & Gaming website

Prince Edward Island – Gaming Centers Control Regulations website

Yukon – Government of Yukon website

Northwest Territories – Municipal and Community Affairs website

Nunavut – Department of Community Affairs website

Who is Raffle Nexus for?

Raffle Nexus is for non-profit organizations and raffles of all types and sizes. Our platform was designed from the ground up to facilitate running raffles in Canada. From small prize raffles to multi-million dollar prize lotteries, we got you covered!

Is Raffle Nexus a certified gaming services provider in my province?

Raffle Nexus is a certified gaming services provider in Alberta, British Columbia, Ontario, and Saskatchewan.

Alberta

Class: Electronic Raffle System

British Columbia

Class: Other Gaming Service Provider (Ticket Raffler)

Registration Number: 242682

Ontario

Class: Gaming-Related Supplier

Registration Number: GRSGS00201388

Saskatchewan

Category: Information Technology Services

Registration Number: 838799GS

If you are inquiring from a province or country that we are not yet certified in, please contact us.

How much does your service cost?

Our pricing varies depending on the size of raffle and your needs. Please click here to connect with one of our sales representatives and we’ll be able to provide you a quote quickly once we learn about your raffle and requirements.

What type of raffles are supported?

We support the following raffle formats:

  • Single Prize
  • Multi-Prize
  • Progressive Pot (ie. 50/50)
  • Calendar Raffles
  • Sweepstakes

You can apply for multiple licences and run multiple raffle formats for a single program.

eg. Run a Multi-Prize Raffle alongside a Progressive Pot (50/50). Customers can purchase tickets for each licence in a single transaction.

Are early bird draws supported?

Yes, there’s support an unlimited number of early bird draws. Our platform automatically handles ticket draw eligibility and will display countdown timers to inform your supporters when the important deadlines are.

How can we sell tickets?

Tickets can be sold using any one or combination of the following methods:

  • Online Sales – Customers can purchase tickets online 24/7.
  • Paper Tickets – Our paper ticket solution allows you to offer a traditional method of selling tickets. Inventory is fully managed by the software and you can move tickets between the paper ticket pool and online ticket pool at any time. Looking for printing services? We provide them too! Contact us for more information.
  • Standard Point of Sale – Our platform can be accessed from any computer with an internet connection/browser. You can place orders on behalf of customers and print receipts using your existing computer and printer.
  • Mobile Point of Sale – We can provide tablets with cellular internet capabilities and portable thermal printers so you can set up and sell tickets anywhere.
  • Mail Orders – Orders are mailed in by customers and data entry is a breeze with our optimized order creation tools.
  • Phone / Call Centre – Our call centre module provides scripts for phone agents/volunteers integrated into an order creation form. Scripts can be customized to suit your needs.

Looking for call centre services? We provide them too! Contact us for more information.

What payment methods can we accept?

For online sales – Visa, Master Card, and American Express can be accepted. We support bambora.com, elavon.ca, moneris.com, globalpaymentsinc.com, and stripe.com.

Looking to use your payment processor not listed? Contact us to discuss custom merchant integrations.

For in-person sales – Cash, Cheque, Credit Card via the online provider, or Credit Cards and Debit Cards using your own POS Terminal.

How can tickets be delivered?

Tickets can be issued electronically (eTickets), in-person, and/or by post (physical mail)

How can we draw winners?

You can draw winners electronically using our Certified Random Number Generator (RNG) or using traditional drawing methods (eg. barrel or token draws)

Do you provide any marketing tools?

Affiliate System

Social Sharing

Raffle Nexus Analytics

Custom Tracking Tags (Google Analytics, Facebook Pixel etc.)

Are you ready to run a Raffle or 50/50?